Skip to content
Valiant & BoldContractors · Kelowna778-594-1972Get a quote
Call 778-594-1972Get a quote
A printed Valiant & Bold work order with scope, exclusions, price, dates and signature lines.

Hiring guide · Kelowna

Before you hirea contractor.

What to get in writing from any contractor in Kelowna, including us. Plain language, no sales pitch.

01

Get the scope, the price and the dates in writing

Everything you agreed should be on paper before work starts: what is included, what is excluded, the price, what is paid when, and the dates. If it is not written, it was not agreed.

In BC, consumer contracts for work to be done later are covered by the Business Practices and Consumer Protection Act. Consumer Protection BC publishes what those contracts should include.

02

Ask for a WorkSafeBC clearance letter

WorkSafeBC says a homeowner who hires an unregistered contractor can be held responsible for unpaid premiums. A clearance letter shows the contractor’s account is in good standing. You can request one yourself on the WorkSafeBC website.

Ask for one for every trade that will work on your property, not only the company you call.

03

See the insurance certificate

Ask for a certificate of commercial general liability insurance. Check the policy dates and the amount, and that the name matches the company you are hiring.

04

Know who pulls the permits

Structural changes, plumbing, electrical, suites and many raised decks in Kelowna need a permit from the City. Unpermitted work can cause problems with insurance and when you sell.

Get in writing which permits are needed and who applies for each one. Permitted work should not start before the permit is issued.

05

Agree how changes are handled

Something always changes. The good answer is a written change order with a price, signed before the extra work is done. The bad answer is “we’ll sort it out at the end.”

06

Understand the lien holdback

Under the BC Builders Lien Act, the owner holds back 10% of the value of the work. The holdback period ends 55 days after the work is completed, abandoned or terminated, or after a certificate of completion is issued.

Ask the contractor how they handle holdback with you and with their subcontractors.

07

Know who will be on your property

Ask which subcontractors will be on site, who supervises them, and what rules they follow. Somebody should answer for every person who walks through your door.

08

Building a new home? The rules are different

In BC, new homes generally have to be built by a Licensed Residential Builder registered with BC Housing, and covered by home warranty insurance. Check the BC Housing public registry before you sign.

General information, not legal advice. Check the details with WorkSafeBC, BC Housing, the City of Kelowna and Consumer Protection BC.

How Valiant & Bold answers

All seven,
in writing.

Every one of these is part of how we run a job. See the standard.

01

A written work order

Scope, exclusions, price and dates, signed before day one.

02

Changes in writing

Priced and signed, the same day or the next business day.

03

Every trade cleared

WorkSafeBC clearance before they start and before they are paid.

04

Materials counted

Checked in against a register. Extras approved in writing.

05

A sober, safe site

Zero impairment on the tools. Anyone can stop unsafe work.

06

Closed out properly

A dated deficiency list, the holdback, and a final account.

Get a written quote

Tell Eduardo the job.

Where it is, what needs doing, and when. You get a reply from Eduardo, then a walk of the job, then a work order on paper.

Call or text778-594-1972
  • Emailvaliantandbold@gmail.com
  • Based at2011 Benvoulin Court, Kelowna, BC V1W 2C7
  • What happens nextEduardo replies, walks the job with you, and sends a written work order.

Where is the job?

Kelowna first. Pick the closest.

Town